HKT Important Notice: HKT will provide designated existing HKT Home Phone customers with a free "Home Junk Call Blocking" service, starting in batches from mid-May 2024. If you do not wish to use this service, please call HKT’s Consumer Service Hotline 1000 to terminate the service. The service is subject to relevant terms and conditions; for details, please click here.
[Service Notice]: The auto top-up service for csl prepaid SIM card (recharge transaction billed through HKT Home Phone service account) will be exited on 2 April 2024, and thereafter please arrange recharge of your prepaid SIM card via other recharge methods in order to extend the validity. For details, please visit https://www.hkcsl.com/en/online-recharge-service. EN: 1000.
Starting from 1 May 2023, HK$10 will be charged for each paper bill for HKT Consumer customers. Please login My HKT website, APP or call 1000 to register eBill.
Effective from 30 September 2021, Infoline Service will be terminated.
Effective from 1 March 2021, Fax Billing Service of HKT Home Phone Service, eye Service and IDD Service will be terminated.
HKT Important Notice: With effect from 1 April 2021, bills of HKT Fixed Line Service and IDD Service cannot be settled by Hongkong Post PayThruPost service. We offer many easy ways of settling your bills. Please click here for more details.
Effective from 1 July 2020, eligible spending on HKT Home Phone Service, eye Service, IDD 0060 / 0062 and Fixed Line IDD 001/002 Service will no longer earn Clubpoints, but the validity of any Clubpoints earned by existing members of The Club prior to that date will not be affected.
