- HKT Home Phone

Your Daily Needs, Our 24/7 Care - HKT's Smart Home Assistant Service

All-In-One Mobile Support

Whether you need quick and easy mobile data transfer or want to learn how to protect and maintain your phone, our team is here to provide professional help, ensuring a smoother mobile experience.

Services include:

Mobile data transfer
Screen protector replacement
Smartphone Tutorial/workshops

Home Broadband Support

Want fast and stable internet at home? No matter what broadband issues you encounter, our professional team will offer consultation and recommendations.

Services include:

Dedicated home Wi-Fi consultation
Speed improvement recommendations

24-Hour Home Support Service#

Whether you need air conditioner cleaning, locksmith services, or plumbing services, our professional team can connect you with service providers. Let us help you maintain a comfortable and safe living environment!

Provided Services include:

Locksmith, plumbing services
Maid, air conditioning cleaning, and pest control services
Pet grooming and cleaning

Travel Planning and Support*

We provide travel information and assist you in setting up travel payment apps and roaming settings, enabling easy payments and connectivity while abroad, ensuring a perfect travel experience!

Services include:

Travel information
Travel app setup
Roaming setup service

"Smart Care" Voice Reminder Service

Set reminders effortlessly with our innovative Smart Care Voice Reminder service. You will receive AI-powered text-to-speech voice reminders on your home phone at scheduled times. Set up voice reminders and enjoy ongoing peace of mind in your life.

“Smart Home Assistant Service” meets the needs of various customers.

Whether you're a family, senior, couple, or pet owner, we offer a range of services to ensure that every client enjoys thoughtful support and a convenient living experience. Let us help you enhance your quality of life!

Family

Home WiFi speed consultation
Mobile Device Data Transfer
Voice Reminder Service
Air conditioner cleaning service
Confinement Nanny
Travel Planning and Support

Elderly

Voice Reminder Service
Mobile Device Data Transfer
Smartphone Tutorial/Workshop
Medical Escort
Wheelchair accessible taxi
Home Wi-Fi consultation
Travel Planning and Support

Couple

Mobile Device Data Transfer
Handset Screen Protector Replacement
AI workshop
Home Cleaning
Mini storage
Travel Planning and Support

Pets

Pet Grooming
Pet Hotel
Pet Ambulance
Home Cleaning

Smart Home Assistant service (“Smart Home Assistant Service”) and all featured services under Smart Home Assistant Service are provided by us, Hong Kong Telecommunications (HKT) Limited, subject to these Terms and Conditions and other relevant terms and conditions. Smart Home Assistant Service is only available to consumer customers of HKT Home Phone service.

# All information provided under this service is for reference only. We shall not be responsible in any way in connection with any dealings between you and any third party service providers. We do not in any way recommend or endorse any non-PCCW Group’s or any non-HKT Group’s service providers and we make no representations, guarantee or warranties in connection with any of those service providers and their services (including but not limited to their quality of services) and shall not in any way be liable to any party in relation thereto.
* All information provided under this service are for reference only and we do not in any way represent, guarantee or warrant the accuracy, completeness or currency of any of the information provided.

For Smart Home Assistant Service Terms and Conditions, please click here。