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csl x HKT家居電話全新「智互通」Smart Connect服務，無論手機或家居語音來電，一按即可轉駁轉換，讓您隨時隨地輕鬆接聽，連同家居滋擾電話攔截功能、外遊時連接Wi-Fi或流動數據致電回港#等額外免費服務，為您提供強大通訊組合。
Smart Connect Service
Smart Connect provides you with two call-forwarding modes. With just 1-click on the csl/1O1O App, you can easily divert calls between your designated mobile phone and fixed-line phones based on different conditions. This allows you to stay connected with your families, friends, and any other important people at all times.
Easy to use
Switch the call-forwarding mode with just one click, enabling you to answer calls anytime and anywhere.
Instant call forward
You can set up call forwarding easily for your fixed-line calls through the csl/1O1O App wherever you are.
Ensuring call quality
Minimise the impact of poor network connections during unexpected situations.
Set up the Smart Connect Service in just two simple steps
Step 1
Log in to the csl/ 1O1O App, find or add “Smart Connect” from the “Widgets”.

1st time activation procedure:

1. Input your registered home phone and mobile phone numbers
2. Input the “One-time password” which has been sent to your mobile phone for verification
Step 2a
Away from Home Mode
Forward unanswered incoming calls to your home phone directly to your mobile phone in just 1-click.

You can also set up call forwarding to any other selected local phone number.
Step 2b
At Home Mode
Forward your incoming calls from your mobile phone to your home phone in just 1-click.

You can also setup the call forwarding according to different line statuses.
Video tutorial
HKT Home Phone App
Unleashing the Power of Home Phone Service
Home Link#
  • Link up your Home Phone number with the HKT Home Phone app so you can pick up calls to your home even when you are away.
  • If you are abroad, you can still use your home phone number to dial any Hong Kong number via the app using Wi-Fi or mobile data at no extra toll-call charge.

Remarks: Using Wi-Fi or mobile data may incur charges when overseas.

How do I activate Home Link?
Home Junk Call Blocking#
  • Automatically prevents junk calls from disturbing you.
How do I activate Home Junk Call Blocking?

Activate Home Junk Call Blocking

1
Tap “Home Junk Call Blocking”.
Tap “Home Junk Call Blocking”.
2
Turn on the function “Home Junk Call blocking”.
Turn on the function “Home Junk Call blocking”.
3
Tap “Start”.
Tap “Start”.
4
Enter your HKT's residential fixed-line number and your document number for verification. Then, tap “Next”.
Enter your HKT's residential fixed-line number and your document number for verification. Then, tap “Next”.
HD Video Calling#
  • HKT Home Phone app users can make voice and HD video calls to other users of the same app. The resolution is up to 720p with high-grade voice quality, and is ideal for long-distance conversations.
  • Consists of Call Recording features and supports voice recording for both voice and video calls.
How do I make a HD Video Call?

Make a video call

1
Tap “Contacts” and select the person you want to call.
Tap “Contacts” and select the person you want to call.
2
Tap the video call button to call.
Tap the video call button to call.
eFax#
  • Simply snap a photo using the HKT Home Phone app and the system will automatically adjust the file and help you send an eFax.
How do I send an eFax?

Send an eFax

1
Tap “eFax > New Fax”.
Tap “eFax > New Fax”.
2
Tap “Photo”.
Tap “Photo”.
3
Tap “Camera” to take photo or select photo from album.
Tap “Camera” to take photo or select photo from album.
4
Take a photo.
Take a photo.
5
Adjust the contrast, brightness and size of the image. Then tap “Next“.
Adjust the contrast, brightness and size of the image. Then tap “Next“.
6
Enter the fax number you wish to reached in “To” field and tap “Send” to send the fax.
Enter the fax number you wish to reached in “To” field and tap “Send” to send the fax.
Download csl. App
Download 1O1O App
Download HKT Home Phone App
Smart Connect: Terms and Conditions
  • All images are for reference only.
  • The Smart Connect Service (“Service”) is provided by Hong Kong Telecommunications (HKT) Limited (“HKT”). By signing up to and/or accessing the Service, you confirm to have read, understood and accepted (i) these Smart Connect Service Terms and Conditions; (ii) The Terms and Conditions of CSL Mobile Limited (“CSL”) for Smart Connect; and (iii) such other terms and conditions applicable to your access of the Service (collectively, the “Smart Connect Terms and Conditions”). Your agreement to the Smart Connect Terms and Conditions is without prejudice to the relevant terms and conditions applicable to your HKT Home Phone Service and csl/1O1O Mobile Service.
  • The Service provides call-forwarding functions for designated home phones and mobile phones.
  • To be eligible for the Service, you must be the registered consumer customer of both (i) a designated Home Phone Service provided by HKT, and (ii) a designated csl/1O1O Mobile Service provided by CSL.
  • Application for the Service is subject to approval by HKT.
  • After you subscribe to the Service, you are required to download and successfully install the csl/1O1O app (available from the App Store or Google Play) onto an eligible mobile device, log in with your relevant csl/1O1O account, and connect your online Smart Connect account in the csl/1O1O app to use the Service. The Service allows you to forward incoming calls from your HKT home phone number to any mobile phone number specified by you. You may incur roaming or other charges if you access such mobile phone number out of Hong Kong.
  • Once the Service is activated, you may also log in to the HKT Home Phone app with your csl/1O1O mobile number and your HKT home phone number that have been registered under this Service.
  • The Service will terminate immediately when your designated Home Phone Service or designated csl/1O1O Mobile Service is terminated.
  • HKT and CSL make no representation or guarantee whatsoever as to the quality of the Service, do not in any way guarantee that all incoming calls to the designated HKT home phone number will be transferred successfully under the Service, nor in any way guarantee that the Service will be continuous or error-free. You acknowledge and agree that HKT, CSL or their respective Affiliates (being any of its subsidiaries or holding companies or any subsidiaries of those holding companies, wherein the terms “subsidiary” and “holding company” shall have the same meaning as defined in the Companies Ordinance, Chapter 622 of the Laws of Hong Kong) will not in any way be held responsible for any loss or damage howsoever incurred in connection with the Service (including but not limited to any charges in relation to call forwarding to a roaming number).
  • In case of any enquiry or dispute about the Service, please contact HKT Customer Service Hotline 1000.
  • HKT reserves the right to modify, suspend, and/or terminate the Service or its terms and conditions without prior notice.
  • In case of dispute, HKT reserves the right of final decision.

#This Service can only be accessed by downloading the HKT Home Phone app and successfully linking with your HKT home phone number. Terms and conditions apply. For details: https://hkt-homephone.com/media/HKT_Home_Phone_Pro_EN_T&C.pdf.
Terms and Conditions for other versions of HKT Home Phone App is also available.
For “HKT Home Phone Lite”, please visit https://hkt-homephone.com/media/HKT_Home_Phone_Lite_EN_T&C.pdf；
For “HKT Home Phone Plus”, please visit https://hkt-homephone.com/media/HKT_Home_Phone_Plus_EN_T&C.pdf.
*This offer is valid from 8, November 2023 until further notice. To enjoy this offer, eligible customers must hold a valid designated csl/1O1O mobile monthly service plan provided by CSL and subscribe to a designated RTL service provided by Hong Kong Telecommunications (HKT) Limited (“HKT”) with an 18-month or longer commitment period. Each Eligible customer can only enjoy the offer once. Unless otherwise stated. This offer cannot be used in conjunction with any other promotional or discount offer and is non-transferable or exchangeable for cash, gifts, services or discounts. This offer is only valid during the service commitment period. The offer is subject to further terms and conditions. For details, please contact our shop representative.
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