Do-Not-Disturb

When you'd like some peaceful and quiet time, Do-Not-Disturb greets callers with a polite message asking them to call back later. Only those with your PIN will be able to get through. And you'll still be able to make outgoing calls.

HKT Fixed Line Services are provided by Hong Kong Telecommunications (HKT) Limited, subject to the relevant terms and conditions.

Service fee: $16*

* Charged in addition to your standard monthly phone line rental fee.

Ordering and purchasing is simple and straightforward. You can place orders through various channels. Please select the one that is most convenient for you.

Visit AI Store (1O1O / csl shop)
Order by phone:
- 24-hour sales hotline 2888 0008

Callers will hear a Do-Not-Disturb announcement when this feature is activated. A caller who has your PIN may just enter the PIN tone phone to get through. Faxes will be received as usual.

To activate:

Press [*][0][1]
Listen for the confirmation tone

To cancel:

Press [#][0][1]
Listen for the confirmation tone

To change the password:

Press [*][0][6]
Enter a new four-digit password
Listen for the confirmation tone

To break into Do-Not-Disturb using the password:

Key in the password upon the "Do-Not-Disturb" message
Listen for the ringing tone

Notes:

An initial password "0000" will be assigned upon service provision. If this service is activated and the password is kept as "0000", incoming calls will be blocked even callers entered “0000”. Customer must change the initiate password in order to receive calls from those who dial-in using password.
When "Do-Not-Disturb activated, calls from overseas cannot get through even with the password.
"Call Forwarding" and "Do-Not-Disturb" cannot be activated at the same time.