Call Waiting I

Call Waiting I helps you to manage multiple calls at the same time. A distinctive beep tone will alert you when someone else is calling you while you are on the phone. You will not miss an important call again.

HKT Fixed Line Services are provided by Hong Kong Telecommunications (HKT) Limited, subject to the relevant terms and conditions.

Monthly service charge: $16*

* Charged in addition to your standard monthly phone line rental fee.

Ordering and purchasing is simple and straightforward. You can place orders through various channels. Please select the one that is most convenient for you.

Visit AI Store (1O1O / csl shop)
Order by phone:
- 24-hour sales hotline 2888 0008

To answer the waiting call:

The "Call Waiting" alert indicates that there is another call waiting to be answered. You may choose whether to answer it or not.

If you choose to answer it:
Press [Conf] or [CW/Conf] or [Flash]

Notes: If your telephone has no [Conf] or [CW/Conf] or [Flash] button, just press and release the hook switch.

To receive an incoming fax during a conversation:

Press [Conf] or [CW/Conf] or [Flash] or hook switch and listen for the high-pitched fax signal
(a) If your fax machine is connected to an extension, lift handset on fax machine, press [Handsfree] or press [Dial] and listen for another high-pitched fax signal.
(b) If you are talking with the handset of the fax machine, please follow next step
Press [Start] or [Receive] to receive fax
Hang up telephone/fax handset
Listen for the reminder ring-back signal upon completion of fax reception
Lift handset and resume conversation
Alternatively: Terminate the call and hang up to receive fax automatically.

Auto Disable Call Waiting:

All incoming faxes will automatically suspend "Call Waiting" function, thereby avoiding interruption.