Call Forwarding

With Call Forwarding, you're never out of contact. Never miss a call when you're away from home or the office. You can forward all your incoming calls to any local telephone number from your fixed line.

HKT Fixed Line Services are provided by Hong Kong Telecommunications (HKT) Limited, subject to the relevant terms and conditions.

Monthly service charge: $16*

* Charged in addition to your standard monthly phone line rental fee.

Ordering and purchasing is simple and straightforward. You can place orders through various channels. Please select the one that is most convenient for you.

Visit AI Store (1O1O / csl shop)
Order by phone:
- 24-hour sales hotline 2888 0008

Call Forwarding allows you to forward incoming calls to any other local telephone number in Hong Kong.

To forward all calls

Press [*][0][5]
Key in the telephone number to which calls are to be forwarded
Press [#]
Inform the answering party that calls will be forwarded to him/her. If no one answers or you hear a busy tone, please hang up and repeat the above procedure. At the end of the procedure after you press [#], you will hear the confirmation tone. It means your registration has been completed successfully.

When you lift the handset again, you will hear a special dial tone. Every time there is an incoming call, a reminder ring (one short ring) will be sent to your telephone to remind you that Call Forwarding is registered. Outgoing calls can still be made as usual.
Note: If you have registered and activated Do-Not-Disturb, calls cannot be forwarded.
To clear Call Forwarding

Press [#][0][5]

To call forward your line to another telephone number, you need to clear Call Forwarding before registering the new number.