Smart Pama Hotline:
2888 2393

Target audience:

Elderly individuals aged 65, or more years, inquiring about HKT services.

Hotline introduction:

One-stop 24-hour hotline dedicated to assisting and responding promptly to inquiries from individuals aged 65, or more years, on the subject of HKT's telecommunications services.

Hotline service:

The hotline handles:

• General inquiries
• Technical support
• Contract or billing inquiries
• Service contract termination or change of address
• Telecommunications discount plans for senior citizens