Enquiry on HKT Home Phone Service Termination

(This is NOT a termination request form for HKT Home Phone Service)

Please provide the following information. We will get back to you shortly.
Name can only contain text and spaces
Please enter your name
Invalid service number. Please enter again.
Please enter the service number
Invalid contact number. Please enter again.
Please enter your contact number
Invalid email address. Please enter again.
Please enter email
*Mandatory fields

Note: To terminate your HKT Home Phone Service, customers are required to submit termination request at least 30 days prior to the requested service-end date. If the service is terminated within the commitment period, customers are required to pay an early termination charge and other charges according to their service contract.

Personal Information Collection Statement: The personal data and other information that you provided and other information collected, generated and/or compiled by us about you in relation to this form from time to time subsequently (collectively, "Data") will be collected, used and retained by the relevant service provider(s) of the service(s) under this Form, including but not limited to us (Hong Kong Telecommunications (HKT) Limited), in accordance with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong) and other applicable laws, rules and regulations. The details of the collection, compilation, retention, use, disclosure and processing of the Data and any further information in relation to this Form are set out in the applicable terms and conditions, this Personal Information Collection Statement, the Privacy Statement of the HKT Group (www.hkt.com/legal/privacy.html) and/or the Privacy Statement of the PCCW Group (www.pccw.com/legal/privacy.html). The Data may be disclosed to, used or retained by other members of the HKT Group / PCCW Group, their respective agents (including debt collection agent) and business partners for purposes related to this Form and other purposes to which you have consented at any time. We may also be ordered by regulatory bodies, government authorities and courts of law in different jurisdictions to disclose the Data in order to comply with legal obligations and duties imposed on us. You are entitled to access, correct or enquire about your personal data being held by us. For any such request, please do so by writing to the HKT Group's Privacy Compliance Officer (GPO Box 9896 or privacy@pccw.com).
Please confirm.